Boarding Terms + Policies
Please provide sufficient food for your pets stay. If you choose or if you do not provide any or sufficient food for your pets stay they can be given house food at a charge of $5 per meal. Please be extremely careful, especially if your dog has any allergies in providing us with their food in the correct amount + instructions.
When boarding dogs have 2 walks per day as well as their regular feeding schedule. They are given a lot of attention and love and we make it so they have a lot of fun and it feels like their second home. The rate is $75/night plus tax. $5 Additonal per meal if you want them to eat house food. Otherwise, please bring their own food from home labeled with instructions.
Monday - Friday : Boarding Drop off is 4pm - 5pm. If you need you can drop off as early as 8 am but if you drop off prior to 4pm there will be a $20 daycare fee. Boarding Pick up is 8am-9am. If you need you can pickup as late as 5pm, but if you come after 9am there will be a $20 daycare fee.
Saturday + Sunday: Boarding Drop off 4pm-4:30 pm. If you need you can drop off as early as 8:30 am but if you drop off prior to 4pm there will be a $20 daycare fee. Boarding Pick up is 8:30am-9am. If you need you can pickup as late as 4:30pm, but if you come after 9am there will be a $20 daycare fee.
Responsibility:
In the event that your pet causes injury to any person or another animal while in our daycare facility, you agree to be fully responsible for any medical expenses incurred as a result of that injury. This includes, but is not limited to, veterinary bills, emergency medical services, and any associated costs related to the treatment of the injured party. By signing this agreement, you acknowledge and accept your liability for such expenses and agree to indemnify our facility against any claims arising from your pet's actions. It is recommended that you maintain appropriate pet insurance to cover potential liabilities.
Late Pick Up:
If you arrive after our designated closing time, a fee of $1 per minute will be incurred for each minute your pet remains with us beyond that time. Should you fail to arrive within a period of a half hour after closing, your pet will be required to stay overnight at our facility, resulting in additional boarding charges at the rate of $75 additional plus tax and fees. This policy is in place to ensure the well-being of all animals in our care and to maintain our operational schedule. We appreciate your understanding and cooperation in this matter.
Possible Risks:
All pets are thoroughly evaluated for behavior and temperament before being admitted into our Daycare facility, and a qualified Daycare professional supervises the pets at all times to ensure their safety and well-being. However, despite these precautions, there are inherent risks associated with group interactions and unforeseen circumstances that may arise. These situations can include, but are not limited to, minor injuries, behavioral issues, or health-related incidents that could occur despite our best efforts. By acknowledging these potential risks, clients agree to proceed with our services understanding that we prioritize safety but cannot eliminate all possibilities of unexpected events.
Accidents:
Although accidents are very rare, there is an inherent risk when dealing with animals that cannot be entirely eliminated. Your pet’s safety and comfort remain our highest priority, and we will take every precaution to ensure their well-being. In the event that an accident does occur, we will promptly notify you of the situation. If we assess that the incident is serious, and you are unavailable, we will take necessary measures to ensure your pet receives immediate veterinary attention.
Flea + Tick:
In the event that our staff discovers fleas or ticks on your pet during their visit, we will proceed with a flea and tick shampoo treatment to ensure the health and well-being of your animal. Please be advised that the cost of this treatment will be added to your bill. This measure is essential to prevent the spread of these pests and to maintain a safe environment for all pets in our care. Your understanding and cooperation are greatly appreciated in maintaining the highest standards of pet hygiene.
Payment
We currently accept only cash payments for our services. If you are unable to pay in cash, please notify us in advance so that we can make arrangements to accept alternative payment methods such as Venmo, Zelle, Cash App, Apple Pay, or credit card, which will incur a 5% processing fee. Please note that the availability of these alternative payment options may vary and cannot be guaranteed in every instance. Your understanding and cooperation in this matter are greatly appreciated.
Gratuity:
Please be advised that an automatic gratuity of 5% will be added to all grooming packages as part of our service. This gratuity can be removed upon your request if you prefer not to include it. Additionally, if you feel that the service provided warrants further appreciation, you are more than welcome to leave an additional tip at your discretion. Your satisfaction and feedback are greatly valued.
Vaccines:
In compliance with local laws, it is mandatory for all dogs to be vaccinated against rabies, bordetella, and Parvo (DA2PP/Distemper) to ensure the safety and health of the community. As such, we require you to provide us with a current copy of your pet's vaccination records. Protecting the wellbeing of all animals and individuals is our top priority.
Health Check:
I confirm that my pet is currently free from any signs of contagious illness and has not exhibited symptoms such as coughing, sneezing, vomiting, or diarrhea in the past 2 days. I understand that it is my responsibility to monitor my pet's health and to inform the service provider immediately should any symptoms arise prior to or during the service period. Furthermore, I acknowledge that failure to disclose any health issues may result in the termination of services to protect the well-being of other animals and personnel.