Although accidents are very rare, there is a risk when dealing with animals. Grooming equipment is sharp, and although we use extreme caution and care in all situations, possible problems could occur including cuts, nicks, scratches, quicking of nails, etc. In most cases this can happen when an animal is wiggling or moving around. Your pet’s safety and comfort is our number one priority. In the event an accident does occur, you will be notified of the accident. If we feel it is serious, and the owner is not on-site, we will seek immediate veterinary care for your pet at the pet owner's expense. This release gives Dog Wash N' Go full authorization to seek medical treatment from our preferred Veterinary Clinic. If you are late to pick up your pet you may be liable for an additional fee. lateness during business hours could lead to a daycare fee charge. Lateness after business hours could lead to a minute charge or result in your dog spending the night boarding with us at your expense. We have the right to refuse any services at any time. In the event that your pet is too stressed or becomes dangerous to groom, we have the right to refuse grooming services, stop grooming services, or cancel grooming services at any time before, during, or after grooming and client will be charged a grooming fee (for what was done up until that point). If your pet causes injury to any person of another animal, you will be held liable for any medical expenses associated with that damage. If your pet has any fleas they will be given a flea bath at your expense.